AI Conversational Automation Platform

AI that knows your business and gets work done.

Train SOL on your documents, website, databases and APIs, then deploy it across every customer channel to answer, sell, support, verify, transact and automate.

Website • WhatsApp • Instagram • Facebook • Slack • Voice • API. One AI Layer.

Conversations Today
18,426
Resolved by AI
83%
Sales Assisted
₹8.4L
Active Customer Conversation Connected to CRM & Billing API
Do you have the Enterprise plan available for 40 users?
Yes! The Enterprise plan supports your team size. Based on 40 users, I can prepare a custom quote for you right now.
Generate the quote.
Done! I've created Quote #Q-2482 for 40 users. What would you like to do next?
POWERING CONVERSATIONAL AUTOMATION FOR LEADING ENTERPRISES
LEGAL EDGE CURA HEALTHCARE SCHOLAR ERP SELEXIC HRMS TRULY POS HELIX CRM
Conversational Action Layer

Conversations that actually do something.

SOL goes beyond basic Q&A. It fetches live data, triggers API workflows, collects payments, and closes deals.

1. Answer

Answers complex questions instantly using your verified company documents, policies, FAQs, and product manuals.

2. Search

Searches live websites, databases, inventory catalogs, and structured knowledge bases in real-time under 1.2 seconds.

3. Act

Calls APIs to execute real actions: verify users, create leads, book appointments, update CRM records, and trigger webhooks.

4. Sell

Recommends products, qualifies prospects, calculates custom quotes, generates Razorpay/Stripe payment links, and closes sales.

5. Support

Troubleshoots issues, checks order statuses, creates support tickets, and provides 24/7 post-sale customer care.

6. Escalate

Smoothly hands over conversations to human support agents with full AI summaries, sentiment scores, and customer context.

Knowledge & Intelligence

Teach SOL everything your business knows.

Train SOL on structured and unstructured business sources without rebuilding your knowledge manually.

Document Training

Upload PDF, DOCX, CSV, Excel, Product Manuals, Contracts, SOPs, and Policy Documents for instant chunking and vector indexing.

Website Crawling & Sync

Enter your website URL to automatically crawl and index all pages, sitemaps, and scheduled daily/weekly re-crawls.

Live Database Connectors

Connect MySQL, PostgreSQL, MongoDB, or SQL Server tables with strict read-only permissions and dynamic query execution.

API Action Builder

Configure custom REST endpoints (GET/POST), headers, parameters, and dynamic JSON response mappings in minutes.

Dynamic Query & Security Layer

Let SOL talk to live business data securely.

Static documents provide answers. Live database connectors provide dynamic status updates, inventory availability, and customer context.

OTP Verification & Access Controls

Before retrieving private order history, account invoices, or patient records, SOL sends a 2-factor Mobile/Email OTP to verify user identity.

SOL Dynamic Security Query Execution
User Query: "Show my latest order status for phone 98201XXXXX"

1. OTP Challenge: Sent OTP 8492 to +91-98201XXXXX
2. OTP Verified: SUCCESS (Customer Authenticated)
3. Dynamic Query Executed:
  SELECT order_id, status, courier, tracking_url
  FROM orders WHERE customer_id = 'CUST_9842';

4. Structured Output Format:
  "Order #ORD-9842 is DISPATCHED via BlueDart. Track: BD-882941"
Lifecycle Automation

From first hello to lifelong customer.

SOL operates continuously across every stage of the customer relationship.

DISCOVER
ENGAGE
QUALIFY
SELL
PAY
DELIVER
SUPPORT
RETAIN
Dual Operational Intelligence

Deploy SOL as your AI Sales Agent or Client Support Agent

Transform website visitors into qualified leads and resolve client questions 24/7 without manual delays.

24/7 High-Converting Lead Generation

AI Sales Agent

SOL engages website traffic, asks qualifying questions, estimates service pricing, generates instant quotes, and books paid consultations directly on your team's calendar.

  • Instant lead qualification & intake forms
  • Automated fee quote generation & payment links
  • Calendar sync for expert appointment booking
  • CRM lead creation & WhatsApp notification alerts
SOL Sales Agent Simulation Mode: Active
Hello! Welcome to SOL Platform. How can I assist your business growth today?
I need an enterprise AI assistant for 50 customer support seats. What is the pricing?
I can prepare a custom enterprise quote for 50 seats right now!
In-App Embed & SDKs

Embed SOL Chatbot directly under your web or mobile app

Give your users, employees, or clients instant 24/7 AI conversational automation directly inside your native product ecosystem.

JavaScript Widget iOS Swift SDK Android Kotlin React / Flutter
index.html — Single Line Direct Embed
<script src="https://www.didc.in/sol-widget.js"
  data-app-id="SOL_ENTERPRISE_982"
  data-mode="universal-agent"></script>

// Native SDK Initialization
SOLBot.initialize({
  apiKey: "sol_live_89234",
  channels: ["web", "whatsapp", "app"]
});
Omnichannel Intelligence

One brain. Every channel.

Deploy SOL across customer touchpoints with unified conversation memory and customer context.

WhatsApp Business API

Catalog sales, order status tracking, template messages, OTP verification, and instant support on WhatsApp.

Instagram & Facebook DM

Automate reel/story responses, DM lead qualification, and social commerce product recommendations.

Slack Internal Bot

Internal enterprise assistant for employees — HR policy answers, IT ticket creation, and internal SOP lookups.

Voice & Vision AI

Real-time speech-to-text call handling and multimodal image analysis (invoices, receipts, error screenshots).

Flexible Enterprise Pricing

Simple, predictable plans for every stage.

Scale from a single website assistant to an enterprise-wide omnichannel AI operating layer.

Starter

For website engagement

Free Trial
  • Website Chat Widget
  • Document Training (PDF/DOCX)
  • Website URL Crawling
Get Started

Business

For mid-market & scaleups

Custom
  • Advanced Workflow Builder
  • In-Chat Payment Links
  • CRM & ERP Integration
  • Voice & Vision Multimodal
Contact Sales

Enterprise

For large organizations

Tailored
  • Private / On-Premise LLM
  • Custom Vector Indexing
  • Dedicated SLA & Security
  • Full White-Label Option
Book Enterprise Demo
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Frequently Asked Questions

Everything you need to know about SOL Conversational Automation Platform.

What is SOL?
SOL (Smart • Optimized • Learning) is an enterprise AI chatbot, conversational automation, and customer engagement platform that learns your business knowledge, connects to live databases & APIs, and automates sales, payments, and support.
Is Legal Edge built on SOL?
Yes! Legal Edge is a specialized vertical case study showing how SOL's core conversational operating layer can be fine-tuned for legal research, bare acts, precedent citations, and case management workflows.
Can I embed SOL directly inside my own app?
Yes! SOL provides a lightweight JavaScript Widget, native Mobile SDKs for iOS & Android, React Native/Flutter packages, and a REST API for direct in-app embedding.
Can SOL connect to live databases and APIs?
Absolutely. SOL connects to MySQL, PostgreSQL, MongoDB, and REST APIs with granular read/write permissions, allowing dynamic order lookups, lead creation, and CRM syncing.
Can SOL process payments in chat?
Yes. SOL generates instant Razorpay, Stripe, or UPI payment links inside the chat and automatically verifies transaction completion before updating your order system.
How does human agent handover work?
If a user requests a human agent or if AI confidence drops, SOL transfers the full conversation to a human support agent inside the SOL Inbox, complete with an AI-generated conversation summary.
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