DIDC // Enterprise AI · Machine Learning · Autonomous Agents

Production AI
for the work that
actually runs
the business.

Engineering since 2009. 15 products. One accountable team. We build the software behind hospitals, payroll, classrooms and fuel stations — and the intelligence that connects them.

Cura Helix ScholarERP Selexic Pay Petrosoft365 Legal Edge
2009 Engineering journey
15+ Live products
6+ Industries served
DIDC AI Platform
Inference online
Autonomous
Agents
Helix
CRM
Scholar
ERP
Truly
POS
Production Readiness
LIVE Operational systems  
Business Impact (MTD)
$24.8M Attributed Value   ▲ 18.7%
Product Ecosystem
15+ Platforms and solutions
Real-time Telemetry
10:42:07demand-forecast
10:42:19invoice-sync
10:42:26fraud-agent
10:42:33quality-check
Industry Coverage
6+ Operational domains
System Health
100% All Systems Operational
Predictive ML Models Forecasting and anomaly detection tuned to operational data.
Autonomous Agents Agents that read, decide and act across operational workflows.
Enterprise Data Mesh Unified data across products, customers and operations.
Trusted by enterprise teams across pharma, FMCG & logistics25+ global brands
PyTorchKubernetesApache Kafka LangGraphMilvusTerraform NVIDIA TritonRayPostgreSQL dbtONNX RuntimeTemporal
WHAT WE DO // THREE PILLARS OF ENTERPRISE INTELLIGENCE

Three ways we create intelligent businesses.

Combining applied machine learning, custom enterprise software platforms, and autonomous workflow automation under one unified engineering environment.

01

Applied AI & Machine Learning

Design, train and deploy custom AI models that transform unstructured enterprise data into predictive decisions and real-time intelligence.

ai-model-inference ● LIVE 99.2%
> input: unstructured document (PDF)
> RAG vector lookup: 1.4M docs in 14ms
> Extracted: INV-9402 • 100% match
LLM RAG Computer Vision Predictive ML
Explore AI Capabilities →
02

Enterprise Software Platforms

Build scalable, multi-tenant SaaS architectures, ERP systems, and cloud platforms engineered around your company's core operations.

DATA MESH ARCHITECTURE API ROUTER
ERP Core API Gateway App UI
SaaS Architecture ERP & CRM Core Cloud Mesh
Explore Engineering →
03

Intelligent Workflow Automation

Connect teams, cross-platform databases and autonomous AI agents to remove manual bottlenecks and execute operations in real-time.

WORKFLOW SPEEDUP 60%+ REDUCTION
Autonomous Agent Event Processing
Exception Routing & Audit Trail
AI Agent Workflows Rules Engine
Explore Automation →
DIDC PRODUCT ECOSYSTEM

Technology engineered
for real operations.

From retail counters and classrooms to workforce, healthcare, documents, legal operations and AI — DIDC builds technology around how organisations actually work.

15 TECHNOLOGY PRODUCTS
03 PRODUCT FAMILIES
01
RETAIL OPERATIONS 01 / 15

Truly POS

Retail operations, intelligently connected.

Bring billing, inventory, customers, loyalty and multi-store operations together in one connected retail platform.

Counter Billing Fast, accurate billing at every counter.
Inventory Intelligence Real-time stock visibility across stores.
Customer & Loyalty Build repeat business with connected loyalty.
2,400+ Counters
99.97% Availability
24×7 Visibility
Explore Truly POS
Truly POS Retail Intelligence
LIVE OPERATIONS 24×7
02

Scholar ERP

Education OS

360° Student View
03

Selexic Pay

Workforce ERP

Multi Site
04

SOL

Conversational AI

24×7 AI
05

Legal Edge

Legal Intelligence

AI Research
01 / 15
AI ENGINEERING // FROM DATA TO DECISION IN FOUR MOVES

AI engineered to ship, not to demo.

Four stages from the data you already have to the decisions you can act on — engineered around the systems your teams run today, accountable to the outcomes your business needs next quarter.

01 · CONNECT

The messy truth of the enterprise

Documents, ledgers, APIs, inboxes. We connect every system you already run and make its content queryable for AI — without a six‑month data migration.

DOCS · LEDGERS · APIs
SQL · MESSAGES · FILES
02 · MODEL

Trained on your domain, not the internet

Not generic ChatGPT wrappers. Domain‑aware models that understand your industry, your data, your exceptions — fine‑tuned, evaluated and versioned like production software.

LLM · RAG · FINE‑TUNING
VISION · FORECAST · EVAL
03 · ACT

Workflows that do, not just answer

AI that files the invoice, escalates the alert, drafts the report, follows up the lead. Agents operate inside the business rules you set, with audit trails and human review.

AGENTS · WORKFLOWS
RULES · EVENTS · AUDIT
04 · SURFACE

Embedded where work actually happens

Inside the CRM, the inbox, the portal, the dashboard. Not another AI app nobody opens — the same surface, now with judgment, speed and memory baked in.

CRM · INBOX · PORTAL
DASHBOARD · COPILOT
AI CAPABILITY MATRIX // SHIPPED IN PRODUCTION

Everything required to operationalise AI.

Six capability areas — model design, deployment and the integration layer underneath — delivered as production systems, not research demos. Run on your data, inside your perimeter, against the SLAs your operations team already trusts.

6
Capability areas
14
Sub-capabilities
12+
Industries served
99.9%
Production SLA
FEATURED // 01 / 06

Generative AI

Private, enterprise-grade language models trained on your domain data — with retrieval over your actual knowledge base, not the open web.

14ms
Vector lookup
1.4M
Docs indexed
SOC2
Air-gapped
  • Enterprise Copilots — role & workflow aware
  • RAG systems over private corpora
  • Domain-tuned LLMs (legal, medical, finance)
Explore Generative AI
// 02 / 06

Agentic AI

Autonomous agents that read context, call tools, and complete multi-step tasks with audit-grade trails.

14 task types shipped
// 03 / 06

Machine Learning

Forecasting, classification and anomaly detection built on your data warehouse — retrained on a schedule, not a guess.

+31% forecast accuracy lift
// 04 / 06

Computer Vision

Visual inspection, site monitoring and edge OCR with sub-second verdicts — on device or in cloud, your choice.

0.4s median verdict time
// 05 / 06

Document Intelligence

Invoices, contracts, KYC packets, lab reports — parsed into structured, validated records that sync straight to your ERP.

doc-ai 12 pages parsed
> vendor: "ACME Industries"
> tax: 18% GST
> total: ₹24,500 → ERP synced
// 06 / 06

AI Integration

Your AI is only as good as the data it can reach. We connect to every system you already pay for — and push decisions back, not just pull data out.

40+ enterprise systems — bi-directional, not extract-and-forget
SAP Oracle Tally Salesforce HubSpot PostgreSQL MongoDB + 33 more
Not sure which capability fits first?
Book a 30-minute scoping call with an architect. No deck, no demo — just your data and a working plan.
THE DIDC WAY // ENGINEERING PRINCIPLES

Engineering depth without enterprise complexity.

Four operating principles — applied to every engagement, every line of code, every handoff. Not values on a wall. Decisions that ship.

14
Years in production
4
Operating principles
0
Vendor lock-in
100%
Code you own
// 01 / 04

Business first

Technology begins with the problem. Every engagement starts with a working session on your P&L, not a tech demo.

2 weeks to first measurable outcome
// 02 / 04

Integrated capability

AI, software, data and automation — one engineering environment, not four vendors to coordinate.

1 team one roadmap, one contract
// 03 / 04

Product mindset

Built for adoption, maintainability and scale. Not a prototype that dies in a spreadsheet — a system your team will actually use.

94% user adoption at 90 days
// 04 / 04

Long-term engineering

Systems can evolve as the organisation grows. No rewrites every 18 months. No model graveyard.

7 yr average client lifetime
Understand the delivery model before you commit.
Explore how scope, ownership, governance and change are structured. Then use a 30-minute architecture call to choose the model that fits your work.
THE MANIFESTO // WHAT WE BELIEVE

Technology still starts with people.

Before the model, before the code, before the contract — there is a problem someone is trying to solve. These are the three beliefs that drive every line we ship.

// 01

The problem is the product.

A model is only as valuable as the operational decision it changes. We start with the workflow, the spreadsheet, the 3am phone call — and work backwards to the technology that fixes it.

// 02

Systems you already have, finally working.

AI that lives in a sandbox is AI you don't use. We connect to the SAP, the Tally, the messy shared drive — and push decisions back, not just pull data out.

// 03

Code you own. Always.

No model graveyard. No vendor lock-in by design. Every model, every workflow, every line of code we ship is yours to keep, run, and evolve long after we leave the room.

CLIENT STORIES

Organizations trust DIDC
to simplify operations
and scale smarter.

From retail to education, healthcare to logistics — DIDC’s suite of products helps organizations unify workflows, automate tasks, and make better decisions every day.

★★★★★

“Truly POS brought clarity, control and confidence to our daily retail operations — billing, inventory, and loyalty across 85+ counters now run as one. The DIDC support team is outstanding.”

Arjun Sharma
Arjun Sharma
Chief Operating Officer · Madhav Retail Group
Product Used
Truly POS
Arjun Sharma
T
Arjun Sharma
Chief Operating Officer · Madhav Retail Group
VERIFIED
✓ Client
T
Truly POS
Retail billing & inventory
Faster operations
42%
Reduction in manual work
01 / 08
TRUSTED BY GROWING ORGANIZATIONS ACROSS INDUSTRIES
Retail | Education | Healthcare | Manufacturing | Services | Logistics
15+ Products
A complete suite for every need
Multi-Industry
Solutions built for every sector
AI + ERP Expertise
Smarter automation, better outcomes
Scalable Platforms
Secure, reliable and future-ready

LET'S BUILD N° 01 / FINAL

Tell us the problem. We'll engineer the system.

From AI strategy to production software — start with the business challenge you want to solve. We handle the rest.

EMAIL
info@didc.in
CALL
+91 97683 97682
VISIT
Pune Bengaluru Amsterdam
Response within 24h NDA on request 14 years · 200+ projects
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